<P><EM>Cruise Operations Management: Hospitality Perspectives</EM> offers a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues, providing a practical guide for students and professionals alike. </P><P>Since the last edition of this book was published, there have been many important developments in the industry. This third edition has been updated to include: </P><UL><P><LI>New content on: health, safety and security, sustainability, environmental impacts of cruise operations, changing and emerging markets, professionalism and talent management, innovation and digital technologies</LI><P></P><P><LI>A new chapter on ''Leadership in the cruise industry''</LI><P></P><P><LI>New international case studies throughout to provide a real-world insight into the industry</LI><P></P><P><LI>Additional online resources, including PowerPoint slides for instr
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