<b>The ultimate guide to relationships, influence and persuasion in 21<sup>st</sup> century business.</b><p>What is most important to your success as a sales or business professional? Is it education, experience, product knowledge, job title, territory, or business dress? Is it your company''s reputation, product, price, marketing collateral, delivery lead times, in stock ratios, service guarantees, management strength, or warehouse location? Is it testimonials, the latest Forbes write up, or brand awareness? Is it the investment in the latest CRM software, business 2.0 tools, or social media strategy?</p><p>You could hire a fancy consulting firm, make the list longer, add some bullet points, put it into a PowerPoint presentation, and go through the whole dog and pony show. But at the end of the day there will be only one conclusion¿ <b>None of the above</b>! You see, the most important competitive edge for today''s business professionals cannot be found on this list, your resume, or i
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