<p><b>From the author of <i>The Epidemic of Empathy in Healthcare </i>and <i>The Good Doctor</i> comes a book that explores how the persistent pandemic has revealed what excellence in healthcare truly means and presents an action plan to achieve it.</b></p><p>The goal of healthcare has always been to reduce suffering, but Covid-19 has sharpened and added important nuances to our understanding of what that means. In<i> Healthcare¿s Path Forward</i>, Thomas Lee explores how the work of healthcare is being transformed by a deeper knowledge of what suffering means for patients, their families, and healthcare providers themselves. He reveals how to:</p><ul><li>build patient trust, starting with their initial internet search</li><li>develop a high-reliability culture that eases patient fears</li><li>make equity and inclusiveness a cultural norm</li><li>actively listen to patients across all channels of communication</li><li>enhance understanding of important issues through AI and other means
Pris: kr 349.00 fra Norli
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